Implementation and Transfer

Contract and claims management is often viewed critically by employees. Implementation and know-how transfer are therefore important factors in ensuring that contract management is actually lived. 

The concept agreed with you defines the roadmap. Experience shows that the successful introduction of new methods depends on many factors. To reduce a critical attitude of employees towards new methods, short-term success and comprehensible changes are an important means. One of the most important criteria is acceptance by the employees who are affected in their daily work. 

We show you the optimal approach to bring the employees along. Benefit from our know-how: 

  • Development of optimized workflows.
  • Defining and coordinating these workflows with affected departments in binding guidelines.
  • Definition of a meaningful controlling.
  • Training and coaching of the new methods for all employees.


Strategies and concepts are only as good as their implementation in business practice. The success of an idea can only be measured by its success in practice. Our consultants are experienced project managers who support you from conception to implementation because they come from the field and could also take the helm themselves.

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Change behavior through persuasion

It is not enough for leadership to be convinced. Change often leads to resistance. For a new process to work, it must be accepted by employees. We have experience in implementing new processes in companies. We involve your employees in the measures, thus winning them over to the new.

Change management is a deliberate process that balances and manages change at the strategy, process and relationship levels. Well-managed change processes are the leverage for the success of organizations. Organizations, and therefore management and employees, are constantly facing a changing environment. Only those who manage these changes professionally and put as little strain as possible on ongoing operations will be successful in the future.

In order to meet our high demands on the quality of our services, we also rely on the experience and skills of experienced experts in this important area. 

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